Clean and Safe

Important Information

In response to this difficult, challenging and very uncertain time that we live in, we are fully committed to ensuring the safety of our guests, employees and suppliers. In this sense, we changed our routines and implemented a set of safety and prevention measures that allowed us to receive the "Clean and Safe" certification. Awarded by Turismo de Portugal, this certification recognizes all tourist companies that ensure compliance with the necessary requirements for the prevention of the COVID-19 virus, established by the Directorate-General for Health.

To ensure your safety we have implemented the following measures:
- Reduction of the hotel's occupancy rate, and consequente dicrease on the number of people in common areas;
- Reduction of the number of tables and number of people per table in the restaurant;
- Deep cleaning of each table between clients;
- When the meal is displayed as a buffet, it will be served by hotel staff;
- Spa, Pools and Gym are conditioned to a maximum number of clients;
- Limited time of stay in the Spa, Pools and Gym;
- Security Kit is available at reception for all guests;
- The entire team received training about the virus;
- There are disinfectant containers at strategic points for both staff and guests;
- The use of masks by staff is mandatory;
- Public areas are cleaned and disinfected every 2 hours;
- Implementation of new products and procedures in all washes and disinfection;
- Regular washing and disinfection of the spa, pool and jacuzzi areas;
- We ensure a wider time frame between reservations to guarantee the cleanliness of the rooms;

Know More

We are aware of our preventive role and duty, therefore we are consctaly monitoring the evolution of the epidemic situation. Our reservations team remains available to assist with questions about new and future reservations.

For further questions, please contact us by email: or telephone: (+351) 210 42 6900